Legal Skills and Strategies for Effective Client Communication and Problem-Solving
$75
Credits in
1.00 General
Practice Areas:
Attorney Well-Being, Communication, Law Practice Management, Legal Research & Writing, Other, Paralegal, Professional Development, Skills Training
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About
This Course
Excellent client communication is critical to an attorney’s reputation and relationship with their client. Whether taking on a new client, providing a status update, sending a monthly bill, or advocating for a client, attorneys are representing themselves and their firm each time they communicate. Attorneys are encouraged to attend this program to acquire skills and strategies for being effective advocates and partners for their clients.
Attendees will learn about effective interactions with clients and colleagues, fact gathering, legal research and analysis, and time management. In this course, examples are provided to guide attorneys through the process of initial client meetings, identifying legal sources, gathering and analyzing facts, communicating legal conclusions, and managing their time effectively.
The program has been designed for attorneys who are newly admitted to practice law or other junior attorneys, although the content is essential for all attorneys.
Learning Objectives:
- Gain confidence for client interactions.
- Develop an approach to define the client’s legal issues.
- Research to determine laws and regulations involved.
- Explore strategies for fact gathering relevant to the legal matters.
- Analyze the client’s position and communication regarding expectations.
- Examine plans to communicate effectively in person and in writing.
Production Date: 12/6/2025 | Closed captioning (CC) available
About the Presenters
Yifan Mao, MSc.
Kilpatrick Townsend & Stockton LLP
Practice Area: Intellectual Property
Yifan Mao is a Partner at Kilpatrick Townsend & Stockton LLP. She attended Santa Clara University School of Law. During law school, she externed for the Honorable Beth Labson Freeman of the U.S. District Court for the Northern District of California and interned with the Entrepreneur Law Clinic of the law school. Yifan has been admitted to practice in the State of California since 2015. Before her legal career, Yifan held research positions at Genentech and Genencor International (now DuPont Industrial Biosciences). Yifan was a senior patent agent at an agriculture biotechnology company, where she developed the company’s patent portfolio on genomics, ...
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Kathryn Wade, Ph.D., Esq.
Kilpatrick Townsend & Stockton LLP
Practice Area: Intellectual Property
Kathryn Wade focuses her practice on intellectual property matters in the biotechnology industry, including managing domestic and foreign patent prosecution; representing clients in post-grant proceedings; drafting opinions on patentability, invalidity, and non-infringement issues; and providing technical support and analysis in patent litigation. Dr. Wade has experience in the areas of biotechnology, disease treatment and diagnostics, pharmaceuticals, and biomedical devices, and she has provided intellectual property counsel to a variety of clients, ranging from start-up life sciences companies, to universities, to multinational biotechnology and pharmaceutical companies. She routinely works with in-house counsel, scientific officers, inventors, and corporate business people to identify ...
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Matthew Meyer, Esq.
Kilpatrick Townsend and Stockton
Practice Area: Patent (+ 4 other areas)
Matthew Meyer is a registered patent attorney with extensive experience in patent litigation matters, including ITC Section 337 investigations, Patent Trial and Appeal Board (PTAB) proceedings, and Federal Circuit appeals. His practice spans a wide range of technologies, including chemistry, software, optics, biometrics, computer peripherals, wireless communications, and advanced display systems. Mr. Meyer is recognized for his strategic counsel in high-stakes intellectual property disputes.In recent years, Mr. Meyer has developed a robust practice representing both complainants and respondents in Section 337 investigations before the International Trade Commission (ITC). He has served as technical lead and lead associate on domestic industry ...
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