trtcle

celebrating 32 years in
legal education

trtcle
  • Log In
    • Cart Close
    • Looks like you haven't added any items to your cart yet.
    • Checkout
    • Cart Close
    • Looks like you haven't added any items to your cart yet.
  • Welcome
    • My Account My Account
    • My Certificates My Certificates
    • My Courses My Courses
    • My Subscription My Subscription
    • My Passport My Passport
    • Order History Order History
  • Courses
    • Online Courses Online Courses
    • Teleconferences Teleconferences
    • Live Lectures Live Lectures
    • Bridge the Gap Bridge the Gap
  • Bundles
    • CLE Bundles CLE Bundles
    • Unlimited CLE Unlimited CLE
  • About
    • About TRTCLE About TRTCLE
    • Our Faculty Our Faculty
  • CLE Requirements
  • Help
    • Call 888-397-6399
    • Contact Us Contact Us
    • FAQ FAQ
trtcle

celebrating 32 years in
legal education

trtcle
    • Cart Close
    • Looks like you haven't added any items to your cart yet.
    • Checkout
    • Cart Close
    • Looks like you haven't added any items to your cart yet.
  • Log In
  • Courses
    • Online Courses Online Courses
    • Teleconferences Teleconferences
    • Live Lectures Live Lectures
    • Bridge the Gap Bridge the Gap
  • Bundles
    • CLE Bundles CLE Bundles
    • Unlimited CLE Unlimited CLE
  • About
    • About TRTCLE About TRTCLE
    • Our Faculty Our Faculty
  • CLE Requirements
  • Help
    • 888-397-6399 888-397-6399
    • Contact Us Contact Us
    • FAQ FAQ
    • State Requirements State Requirements

Frequently Asked Questions

Technical Issues


  • 1. System Requirements
  • 2. Supported browsers — TRTCLE.com site
  • 3. Are your courses closed captioned?

1. System Requirements

While the TRTCLE site and player may work on older setups, we strongly recommend keeping your system as up to date as possible. Browsers and operating systems are constantly releasing bug fixes, security updates, and improvements, and it’s our responsibility to keep up with them as well. Using the latest browser version can always help to prevent weirdness with TRTCLE and the Interwebs at large.

We support playback in browsers that can decode H.264 videos in an HTML5 player. Due to rising security vulnerabilities, TRTCLE no longer supports Flash. If you’re using an older browser, system, or website, you’ll need to upgrade to continue watching TRTCLE videos.

Here is a list of our supported browsers/versions:

1. Chrome 30+ (has automatic updates)

2. Firefox 27+ (has automatic updates)*

3. Internet Explorer 11*

4. Microsoft Edge

5. Safari 9+

*H.264 video (required for viewing TRTCLE videos) is only supported in Firefox for Windows 7 and later. Firefox versions on Windows XP are no longer supported for playback.

*Older versions of Internet Explorer (IE 10, 9, 8, etc) that lack support for the TLS 1.2 protocol and HTML5 cannot be used to play TRTCLE videos. As of January 12, 2016, Microsoft has stopped releasing updates to older versions of IE.

back to the top

2. Supported browsers — TRTCLE.com site

For TRTCLE.com access and features, we currently support the latest version of the following browsers (mobile/desktop):

1. Chrome (has automatic updates)

2. Firefox (has automatic updates)

3. Safari

4. Edge

5. Internet Explorer 11

back to the top

3. Are your courses closed captioned?

Yes.  Closed captioning is provided on request to [email protected]

back to the top

Don’t see your question or need more information?
Contact us to have a customer representative assist you.

trtcle
  • FB
  • Twitt
  • Lin
  • mail [email protected]
  • chat 888-397-6399
  • Contact Us
  • Blog
  • FAQ
  • About Us
  • Financial Aid
  • Sitemap
  • Terms of Service

Copyright © 2023 TRTCLE, Corp. All rights reserved.

  • mail [email protected]
  • chat 888-397-6399
  • FB
  • Twitt
  • Lin
  • Contact Us
  • Blog
  • FAQ
  • About Us
  • Financial Aid
  • Sitemap
  • Terms of Service